If you are in the Canary Islands and receive a packet by “Correos” these shipment can be block by Customs.

In case these happen to you, what you need to do is hire the services of a Customs Agent to do the clearance and then receive the shipment.

In Cargo Lanzarote we are Customs Agents in all the Canary Islands ( Lanzarote, Fuerteventura, Gran Canaria, Tenerife, La Palma, La Gomera and el Hierro)

Contact us for more information.


To do the clearance we need:

  • Letter from “Correos” in which it says that the goods are block by Customs
  • Copy of the passport and NIE number
  • Invoice or recepit for the shipment
  • In case of personal belongins a packing list stating the value of the goods.
  • Authorization for clearance model .

If you want to know what to do if your goods are block by Correos contact us.